Amazon Flubs an Apology for Its Epic Server Crash (The Atlantic Wire)

The Atlantic Wire - Two weeks after Amazon's servers crashed causing dozens of websites to go down the company has finally issued an apology for what happened. Its explanation says an employee was trying to upgrade the server's capacity and messed up by shifting all of Amazon's server traffic to the wrong network (one that couldn't bear the load). "We want to apologize," said the company. "We know how critical our services are to our customers’ businesses and we will do everything we can to learn from this event and use it to drive improvement across our services." But not everyone's satisfied with the letter, which attempts to put the lid on a catastrophic week for many of its clients which ended up, in some cases, permanently destroying customer data. Here's what Amazon could've done better in the days since its servers crashed.